Welcome to Need2BuyBD (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning your data when you visit our website (need2buybd.com) and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. The personal information we collect may include:

  • Contact Details: Name, email address, phone number, and shipping/billing address.

  • Account Information: Username and password (if you create an account).

  • Payment Information: We do not store your credit card or mobile banking PINs. All payments are securely processed through our authorized payment gateway partners.

  • Automatically Collected Data: Like most websites, we automatically collect certain information when you visit our site, such as your IP address, browser type, device type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Orders: To process your purchases, arrange for shipping (sharing your name, address, and phone number with courier partners), and provide you with invoices or order confirmations.

  • To Provide Customer Support: To respond to your inquiries, handle returns, and solve any issues you might face.

  • To Improve Our Website: To understand how customers use our site and improve the user experience.

  • To Send Marketing Communications: If you have opted in, we may send you emails or SMS regarding new gadgets, special offers, and promotions. You can opt out at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third parties in the following situations:

  • Shipping & Delivery Partners: We must share your delivery details (name, phone number, and address) with courier services (e.g., Pathao, Steadfast, RedX) to deliver your products.

  • Payment Processors: To facilitate secure online transactions.

  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes or requests from government authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies help us remember items in your shopping cart, understand your preferences, and provide a faster, more personalized shopping experience. You can instruct your browser to refuse all cookies, but this may limit your ability to use some features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Request the deletion of your personal data (subject to legal obligations to retain order histories). To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the “Last Updated” date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: